Privacy policy

 

Privacy Policy — Zarooriy

Last updated: May 2026

At Zarooriy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a customer. By using our website and placing orders, you agree to the terms described below.


1. Information We Collect

When you visit or shop at Zarooriy, we may collect the following information:

Personal Information you provide:

  • Full name, email address, phone number
  • Delivery address, billing address, pin code
  • Payment information (processed securely — we do not store card details)
  • Account login credentials (if you create an account)
  • Messages or queries sent to us via contact forms or email

Information collected automatically:

  • IP address and browser type
  • Device type (mobile, desktop, tablet)
  • Pages visited, time spent on site, and clicks
  • Referring website or search engine
  • Cookie and tracking data (see Cookies section below)

2. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

  • Processing and fulfilling your orders
  • Sending order confirmations, invoices, and shipping updates
  • Responding to your customer service queries
  • Sending promotional emails and offers (only if you have opted in)
  • Improving our website experience and product offerings
  • Detecting and preventing fraud or unauthorized activity
  • Complying with legal obligations under Indian law

We will never sell, rent, or trade your personal information to any third party for their marketing purposes.


3. Cookies

Cookies are small text files stored on your device when you visit our website. Zarooriy uses cookies to:

  • Remember your cart items and preferences
  • Keep you logged in to your account
  • Understand how visitors use our website (via analytics)
  • Deliver relevant content and promotions

You can choose to disable cookies through your browser settings at any time. However, please note that disabling cookies may affect certain features of our website, such as the shopping cart and checkout process.


4. Third-Party Services

To operate our store effectively, we work with trusted third-party service providers. These include:

  • Shopify — our e-commerce platform, which powers our store and checkout
  • Dropdash — our product fulfillment and shipping partner
  • Razorpay / UPI Payment Gateways — for secure payment processing
  • Google Analytics — for website traffic and behavior analysis
  • Meta (Facebook/Instagram) — for advertising and remarketing (if applicable)

Each of these partners has their own Privacy Policy governing how they handle data. We share only the minimum information necessary for them to perform their services. We are not responsible for the privacy practices of these third-party platforms.


5. Data Security

We take the security of your personal data seriously. We implement the following measures to protect your information:

  • SSL (Secure Socket Layer) encryption on all pages
  • Secure payment processing through certified payment gateways
  • Limited access to personal data — only authorized team members can view it
  • Regular monitoring for unauthorized access or data breaches

While we do our best to protect your data, please note that no method of transmission over the internet is 100% secure. In the unlikely event of a data breach that affects your information, we will notify you promptly as required under applicable Indian law.


6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order data is typically retained for a minimum of 3 years for accounting and legal compliance. You may request deletion of your account and personal data at any time (see Your Rights below).


7. Children's Privacy

Zarooriy is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately at zarooriy@gmail.com and we will delete it promptly.


8. Your Rights as a Customer

Under applicable Indian data protection laws, you have the right to:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Ask us to correct any inaccurate or incomplete data
  • Deletion — Request that we delete your personal data (subject to legal obligations)
  • Opt-out — Unsubscribe from marketing emails at any time using the unsubscribe link in any email
  • Portability — Request your data in a readable format

To exercise any of these rights, please email us at zarooriy@gmail.com with the subject line "Privacy Request" and we will respond within 7 business days.


9. Links to Other Websites

Our website may contain links to third-party websites. Once you leave Zarooriy, we are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policy of any website you visit.


10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:

Zarooriy Email: zarooriy@gmail.com Business Address: 460 shivajinagar, opp. modern high school, pune 5, near mrutunjay mitra mandal, PUNE, MH, 411005, Response time: Within 24–48 hours, Monday to Saturday